24/7 Help Desk

Customer Care & Support

We are here to assist with order status, returns, merchant inquiries, or technical support.

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Customer Support Email

Response within 2 hours on all order inquiries.

support@shopiq.com
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Toll-Free Helpline

Monday to Sunday, 8:00 AM – 11:00 PM IST.

1800-123-7860 (Toll Free)
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Seller Partner Desk

New seller onboarding, catalog verification, and payouts.

sellers@shopiq.com

Frequently Asked Questions

How do I track my order?

Navigate to My Orders to view live shipment milestones, courier tracking IDs, and estimated delivery dates.

How do I become a seller on ShopIQ?

Click the Become Seller button in the header or visit Seller Hub to register your business in minutes with GSTIN and bank details.

What payment methods are supported?

We support Cash On Delivery (COD), UPI (Google Pay, PhonePe, Paytm), Net Banking, and all major Credit and Debit Cards.